Frequently Asked
Questions
about our products, orders, delivery and more.
Common Questions
Do you make custom cakes?
Yes! We make custom cakes for birthdays, anniversaries, weddings, corporate events and more. You can choose your design, flavour, size and theme. Please place a custom order at least 2–3 days in advance to ensure the best quality and design.
What are your delivery options?
Delivery availability and charges depend on your location. Please contact us to confirm the available options before placing your order.
Do you use fresh and natural ingredients?
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Do you have a physical store?
At present, there is no physical store.
What payment methods do you accept?
Please check the payment options available at checkout or contact us for confirmation.
Do you offer bulk or corporate orders?
Please contact us with the quantity, required date, and occasion so we can discuss availability and pricing.
How do I place an order?
Browse our product categories, select your favourite treats, and follow the ordering instructions on the product page.
Can I cancel or modify my order?
Please contact us as soon as possible. Changes or cancellations depend on the order status and preparation progress.
Do you use fresh and natural ingredients?
We aim to offer delicious, carefully prepared treats. Please contact us if you need specific ingredient or allergen information.
What are your delivery options?
Delivery availability, charges, and estimated times depend on your location. Please contact us before placing your order to confirm the available options.
We're Here to Help
We're Here to Help
If you couldn’t find the answer you were
looking for, feel free to reach out to us.
We’re happy to assist you!
Call Us
+91 6222140389
(Mon – Sun, 9:00 AM – 8:00 PM)
hello@sweetcravings.in
We reply within 24 hours.
Visit Us
123 Sweet Lane, Green Park,
New Delhi – 110016, India
We’re Always Happy to Help
Reach out to us anytime — we’re here to make your
sweet experience even better.
Sweet Cravings
BAKED WITH LOVE
Freshly Baked Daily
Premium Ingredients
Made with Love
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